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For Dealers experiencing performance problems with the new
GM Workbench website due to their current internal infrastructure,
General Motors has made available a suite of online "self help" tools
and a dedicated call center to assist Dealers in every aspect of
identifying and resolving internal infrastructure issues.
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Support Areas: Key infrastructure components
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Known Issues: Fixes and Patches
The technical support engineers at the GMDIT help desk are
networking professionals with specific training and knowledge of GM
application requirements and the dealer network environment. It is
General Motors hope that with the expertise of these representatives
and the leveraged services and pricing in the GMDIT program; it
will greatly decrease the complexity, frustration, cost and time of
any required upgrades.
To contact a GMDIT engineer, call 1.248.668.9777 prompt 2.
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Free Software Upgrades
Adobe Acrobat Reader 6.0
MS PowerPoint Viewer
Java Runtime Plug-in
Internet Access Availability
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Network Integration & Security
Service Details
Security Requirements
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Dealership Technology Downloads
GM Access Tutorial
GM Access Tutorial (Text Only)
Sample Network Design (MS Visio)
Network Utilization Checklist
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